Brian Rosie of the Adult Protection Committee advised us about a text alert system he uses on his bank account. We asked Lisa Marriage from the Community Protection Team of the Royal Bank of Scotland (RBS) for more information. The Royal Bank of Scotland have been working with the Scottish Business Resilience Centre on ways to tackle financial harm.

The link: http://personal.rbs.co.uk/personal/ways-to-bank-with-us/text-alerts.html?extcam=furl-alerts and the information below is specific to RBS. Check with your own bank or building society to see if they provide a similar service. Alerts can be:

  • Activity Text Alert – Tells you about activity on your account, for example when a payee is added or amended or when a regular payment is changed or created.

  • Balance Text Alert– Gives you a weekly balance reminder or gives an up to date balance on de-mand. Be informed when your balance reaches a high or low limit, chosen by you.

  • An email alert when your statement is available online

  • Act Now Alert (by text and/or email) When you need to pay money into your account to help minimise or avoid fees for unarranged overdrafts and unpaid transactions. They specify the time by which you should pay money into your account to cover all payments and/or to bring your account back into credit or within any arranged overdraft limit.

The above is from: Fife Adult Protection Newsletter 17 March 2015

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Banking Text Alerts - The Royal Bank of Scotland
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Brian Rosie of the Adult Protection Committee advised us about a text alert system he uses on his bank account. We asked Lisa Marriage from the Community Protection Team of the Royal Bank of Scotland (RBS) for more information. The Royal Bank of Scotland have been working with the Scottish Business Resilience Centre on ways to tackle financial harm.
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