Fife Bus – Appointment Based Dial-a-Ride for the less able…
Alternatively, if you are deaf or hard of hearing…
Email: fife.bus@fife.gov.uk Text: 07985 737 018 (Please note this mobile does not accept Voice calls.)
Extract of information from Fife Council with some additional items…
https://www.fife.gov.uk/kb/docs/articles/roads,-travel-and-parking/fife-bus
Fife bus – for people that are physically or mentally challenged…
Please telephone the Fife Bus (An appointment based Dial as You Ride) office on 03451 55 11 88. For the deaf and hard of hearing…
Email: fife.bus@fife.gov.uk Text: 07985 737 018 (Please note this mobile does not accept Voice calls.)
But what is Fife Bus…
It is Fife Council’s Demand Responsive Transport Service (DRT), and it provides door-to-door transport for people who are unable to access mainstream public transport.
Theses minibuses have very low steps, or a passenger lift. This allows wheelchair to travel on the mini bus too.
The Council’s friendly driving staff are on hand, to allow our passengers to board and leave the bus. They will also help with you with wearing a seatbelt, if that is a challenge for you.
Who can use Fife Bus?
Anyone who has difficulty in using mainstream public transport due some form of reduced mobility. That is,
your reduced mobility may be:
- physical,
- mental,
- or a sensory impairment,
- and may be permanent or temporary.
What does it cost?
The service is free to use
Where can passengers go…
You can go anywhere within your permitted travel area. This is detailed in the Fife Bus Service by Town https://www.fife.gov.uk/__data/assets/excel_vdoc/0039/79995/Fife-Bus-Expansion-Jan-2024.xlsx publication.
How do I use Fife Bus?
Firstly, you need to register before you can book a journey. Registration is quick and simple. Please telephone the Fife Bus office on 03451 55 11 88. Fife Buses friendly staff will talk you through the process and let you know if you qualify. Registrations will be accepted between 9 am and 4.30 pm
Alternatively, if you are deaf, have hearing loss or are speech impaired, you can make your bookings using Email or Text.
Email: fife.bus@fife.gov.uk Text: 07985 737 018*
*Please note this mobile does not accept Voice calls.
Additionally, If you have difficulty using the telephone, someone can call Fife Bus and register on your behalf. Once registered, Fife Bus will send out a welcome pack providing further details of the service and how you can use it.
What can I use it for?
You can use the service for any transport you require, for example:
- going to the bingo or cinema
- going to college
- trips to friends
- for leisure
- for a visit to the park
- visiting relatives
- shopping trips, and…
- Going to Work
Fife Council staff can also tell you which shopping centres have Shopmobility, https://www.shopmobilityfife.uk who may be able to arrange:
- a helper for you or
- provide you with a scooter, or
- a powered or…
- manual wheelchair if needed.
What if I need a helping hand?
If you feel the support of a friend or family member would help, please bring them with you (just let us know when you book the bus). You can also bring your hearing or guide dog.
Where can I use the service
Fife Bus is a Fife-wide service, available across Fife 8am to 5:30pm (Mon to Sun). Bookings are only taken the day before travel, with Friday and Saturday bookings taken on a Thursday and Sunday and Monday bookings taken on a Friday. You can see what days the service is running in your area by looking at Fifebus Service by Town.
https://www.fife.gov.uk/__data/assets/excel_doc/0039/79995/Fife-Bus-Expansion-Jan-2024.xlsx
As with other public transport services, it will no longer be a mandatory requirement for passengers to wear a face covering whilst travelling with us. Fife Bus would, however, still strongly encourage their use at this time.
The Council will continue to review the Fifebus service in line with changing circumstances and any Government advice/measures and we will keep customers informed of any changes.
For further information about the service, please call the Council’s dedicated dial number – 03451 55 11 88 – anytime between 9:00am and 4:30pm, Monday to Friday. A trained member of Fife Council staff will take time to discuss with you the various services available in your area.
Contact Information
Telephone: 03451 55 11 88
Email: ffe.bus@ffe.gov.uk Text: 07985 737 018*
*Please note this mobile does not accept Voice calls.
By Post: Passenger Transport Services (DRT), Bankhead Central, Bankhead Park, Glenrothes, KY7 6GH