Accessing services

As part of Fife Council’s Transportation Services, Demand Responsive Transport provides wheelchair-accessible transport free-of-charge to individuals in the community who have difficulty accessing mainstream public transport.

These services are commonly known as Dial-a-Ride and Ring & Ride.

Dial-a-Ride

Dial-a-Ride is a free shopping service for people who have difficulty using conventional public transport. This is a minibus service that will pick you up from your home address and take you to a major shopping centre within your local area.  Please contact us for a timetable for your area which shows the day(s) and time(s) you can travel.

All our buses are easily accessed by very low steps or a lift. The driver is always on hand to help you and will assist you on and off the bus if required.

We can also tell you which shopping centres have ‘Shopmobility‘ (takes you to an external site) who may be able to arrange a helper for you.  A friend can travel with you as a companion and they too will travel free.  You can bring your hearing or guide dog.

Passengers wishing to travel must book their journeys before their day of travel by telephoning

03451 55 11 88 between 9.00 am and 2.30 pm Monday to Friday.

Bookings will normally be accepted up to 14 days in advance.

Ring & Ride

This is a door-to-door service that you must call and book in advance. The bus will call at your door and will take you anywhere within the local area.

All our buses have very low steps or a lift. The driver is always on hand to help you and will assist you on and off the bus if you want.

Ring & Ride currently operates within the following areas:

  • Kirkcaldy
  • Levenmouth – (Leven/Buckhaven/Methil/Methilhill, Kennoway, Windygates)
  • Dunfermline (including Rosyth)
  • Glenrothes

You can travel anywhere within your area. Unfortunately, you cannot use Ring & Ride to travel between different areas of Fife. For example, you cannot travel from Kirkcaldy to Dunfermline, using the Ring & Ride, however we can provide you with transport to an interchange point to allow you onwards travel. This may help when trying to access, for example, hospital appointments out with your area.

Who can use Ring & Ride?
If it is difficult for you to use normal buses then call us. Your difficulty may be permanent or temporary, physical, mental or sensory.

Where can I go?
You can go anywhere you want, as long as it is within your area.You may want to go shopping, visit relatives and friends, go to work or to college, go to the cinema or bingo or just visit the park. Please see the attached leaflet for your area in the publications section at the bottom of the page.

When can I travel?

Operating Area Travel Time from Travel Time to
Kirkcaldy 8.40am 10.00pm
Levenmouth 8.40am 10.00pm
Dunfermline 8.00am 10.00pm
Glenrothes 8.00am 10.00pm

What if I need a helping hand?
If you feel the support of a friend or family member would help please bring them with you. You can also bring your hearing or guide dog.

What does it cost?
Once registered you can travel free.

How do I use Ring & Ride?
We need you to register before you can book a journey. Registration is quick and simple, all you need to do is telephone the Ring & Ride office on 03451 55 11 88.  Registrations will be accepted between 11.00 am and 2pm.

Telephone the booking office on 03451 55 11 88 and tell us where and at what time you want to travel. Our booking office is open Monday to Friday from 9.30am to 2.30pm.

The list below shows the day you need to call us to book your trip:

To travel on: Book your trip on:
Sunday Friday
Monday Friday
Tuesday Monday
Wednesday Tuesday
Thursday Wednesday
Friday Thursday
Saturday Thursday

Please use the contact details below for any further information on these services.  A trained member of staff will take time to discuss with you the various services available within your area.

Ring & Ride 
Tel: 03451 55 11 88
By Post: Rothesay House Rothesay Place Glenrothes Fife KY7 5PQ

The Non-Executive Bills Unit’s Explanatory Notes (see General Note: Explanatory Notes) say: ” 
The Act will lead to all disabled street parking places becoming enforceable. The general approach of the Act is to impose a duty on local authorities, in particular circumstances, to exercise its power to make a particular kind of order under either section 45 (street parking places) or section 35 (off-street parking places) of the Road Traffic Regulation Act 1984 (the 1984 Act). The Act does not amend the 1984 Act itself in any way. These kinds of orders which the local authorities are to be required to make are already open to them under the 1984 Act. The powers under the 1984 Act are not affected; rather, this Act separately imposes a duty to exercise those powers in particular circumstances. Once the duty under this Act is triggered, the provision as to procedure and enforcement etc. is that applicable under the 1984 Act.” Continue reading

Fife Council`s Access Policy and Standards 2003

Access Policy and Standards 2003 page Access Policy and Standards 2003 page on toilets

I tried to see if there is an update to the 2003 version but the only thing I could find is:

Making Fife’s Places Planning Policy Guidance – buildings, green infrastructure, and streets [August 2015]


This document sets out Fife Council’s expectations for the design of development in Fife.

It explains the role of good design in creating successful places where people will want to live work and play through an integrated approach to buildings, spaces and movement.

This document covers:

All types of development except wind farms and minerals. This includes:

  • Proposals incorporating existing buildings/ townscape
  • Proposals affecting designations in the historic environment [listed buildings, Conservation Areas, Scheduled Ancient Monuments] including their 
  • Making Fife’s Places Planning Policy Guidance – buildings, green infrastructure, and streets [August 2015] Image of a pagesettings · Proposals affecting designated nature conservation sites · Proposals for locations in the countryside, edge of settlement and within settlements

This document is intended to be used by:

  • Designers and investors preparing planning applications for new development;
  • Fife Council officers [Development Management and others] and elected members who take decisions on planning applications; and
  • Communities in Fife

This document replaces:

  • Green Infrastructure SPG
  • Fife Masterplans Handbook
  • Creating a Better Fife: Fife Urban Design Guide
  • Fife Sustainability Checklist · Public Art SPG
  • Fife Council Transportation Development Guidelines Supplementary Designing Streets Guidance

Status of this document: This document is a material consideration in the determination of planning applications.

Once the Local Development Plan – FIFEplan is adopted this document will be finalised taking into account any changes that may result from the Local Development Plan examination. The document will then be submitted to Scottish Ministers before becoming statutory Supplementary Guidance as part of the Development Plan.

 

 

Shared surface streets (sometimes called a level surface) are where the road and pavement are built at the same level, removing the kerb so that cars, buses, cyclists and pedestrians share the same surface. In some cases, controlled crossings (pelican crossings) are also removed.


Shared surface streets are dangerous for people with a vision impairment, who rely upon the presence of the kerb to know they are on the pavement and not in the road.

The shared surface concept is intended to be a way to provide:

  • an attractive street environment with slower traffic
  • less street clutter
  • a people friendly space

Guide Dogs has been campaigning against the use of shared surface streets as part of our Streets Ahead campaign, supported by organisations representing disabled people across the disability sector, older people and other groups.

For more information go to The Guide Dogs for the Blind Association website

Wheelchair Loan Depot at St Andrews Community Hospital

The service is there to provide a short term loan to people who are returning home early from hospital, to enable people to stay at home during an illness or even to assist with mobility whilst on holiday.  They also provide temporary help to those waiting for long-term equipment from health or social services. Continue reading

The below article is from https://www.fifedirect.org.uk/topics/index.cfm?fuseaction=service.display&p2sid=10EC1DC8-BF3D-EFDF-43B5798BB53A52CB&themeid=568AF4CE-B036-4E67-93AB-36B1E13DFA11

The Blue Badge scheme is a national scheme for those who have a permanent disability which means they are unable to walk or virtually unable to walk or those who are registered blind. A blue badge is intended to help those who would be unable to visit public buildings, shops and other places unless they can park close to their destination.

Continue reading